At Renewal by Andersen of Greater Philadelphia we understand that the Customer-to-Business relationship should start the moment we hear about the problem's you're having with your windows or doors.

There is no common solution for all projects and at Renewal by Andersen of Greater Philadelphia we offer customized solutions to each of our clients.  We know that your windows and doors should be as beautiful and unique as your home. 

Whether you live in Philadelphia or one of its surrounding areas, such as King of Prussia, Chester, Trenton, or counties like Montgomery, Delaware or Bucks, our team has vast experience working on projects local to you.  This local expertise allows us to understand the location of your project as well as any climate or geographic variables to consider.

Our main goal is to guide you through the window and door replacement process and find the perfect product for your home. Together, we work with you each step of the way:

Step 1:  Contacting Renewal by Andersen

The process begins when you call or contact us via our web for located at the top right of this page for your FREE window diagnosis.

You begin the process by giving us a call or contacting us via the web to set up your FREE Window Diagnosis.

Step 2:  Your FREE Window Diagnosis

Our expert consultant will meet you in the comfort of your own home to assess your window problems, understand the unique practical and structural installation requirements of your home and help you select the style and features you prefer for your custom-built windows. We will also conduct your personal Energy Loss Estimate.

Step 3:  Red Carpet Installation Service

Our Red Carpet Service begins when your new windows arrive!  You'll notice something special about our Master Installers:  they are punctual, respectful to you and your home, and will leave your project site as clean as if nothing had changed.  This allows you to simply sit back and relax.

Step 4:  Zero Defect Checklist

Even when your window or door project is complete, our relationship continues to grow.  Our master installers are only satisfied when you're happy.  Together, they walk with you through the 10-point Zero Defect checklist, ensuring you're happy with the completed project.  You're also covered by an unparalleled warranty that includes product and installation and labor.  In addition, we'll follow up with you on a regular basis to make sure that you're 100% satisfied with your windows or doors. 

Step 5:  Homeowner Satisfaction (HOS) Is Our Long-Term Goal

Shortly after your project is completed, you'll receive a Homeowner Satisfaction Survey (HOS) directly from Andersen Corporation asking you to grade our performance. Our local offices must adhere to the highest quality standards.  You can remain confident that between our Renewal by Andersen local division and our corporate office we can help fix any window or door problem out there.  We do not rest until you're 100% satisfied. 

You can open any sash and find a custom serial number on the inside with our phone number.  This number allows us to access the exact custom build specifications of that widow so we can solve any problem... even if it's years later. Your satisfaction is virtually guaranteed for years to come.